Guest Services

Welcome to Hyatt Carmel Highlands, overlooking California’s scenic Big Sur coastline. Our luxury hotel in Carmel provides much more than a brilliant night’s sleep next to breathtaking ocean views; we also offer a premium range of services and amenities.

Explore the wide variety of services and amenities available at our Carmel hotel:
  • Les Clef d'Or Concierge Services  The crossed gold keys seen on concierges' lapels are the symbols of Les Clefs d’Or, (pronounced lay clay door) the only international association of professional hotel concierges.
  • The California Market at Pacific's Edge Restaurant is an inspired fusion of Hyatt Carmel Highlands two popular and award-winning restaurants, the relaxed bistro atmosphere of the California Market and the refined dining experience of Pacific's Edge.  The new eatery welcomes diners for breakfast, lunch and dinner on its expansive new 870-square-foot deck, featuring louvered roof and glass-panel walls with stunning views of the Pacific Ocean and the Big Sur coast.
  • Sunset & Point Lobos Lounge and Fireside Gallery offer another dimension of spectacular ocean views from a living room setting with live entertainment five nights a week.(Subject to change with seasons)
  • In-Room Spa Services allow you to relax and rejuvenate with a variety of massages, facials, and yoga provided by expert, licensed therapeutic practitioners.
  • Fitness Room features Hyatt StayFit™ fitness facility.
  • Other Hotel Amenities include a heated outdoor swimming pool, three outdoor whirlpools, complimentary mountain bike rentals with locks and helmets, and three laundry facility locations.
  • Babysitting Services provided by VIP Babysitting service. Visit the VIP Babysitting website or contact the concierge for full information.
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120 Highlands Drive, Carmel, California, USA, 93923

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